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Strategy and Communications Director

Company: Charlotte Douglas International Airport
Location: Charlotte,NC
Job Type: Full Time
Date Available: 9/1/2023

The Strategy and Communications Director plays a pivotal role in shaping and executing the organization’s overall strategic vision and communication efforts. This includes developing and implementing comprehensive strategies to achieve the organization's goals and enhancing the internal and external communications with the general public, stakeholders, customers, and employees. This position will oversee Communications, Government Relations, and Customer Care.  Working closely with the Executive Leadership team, across CLT divisions, and with partners, this position will be instrumental in identifying risks and opportunities, creating business and operational strategies, policy development, and problem resolution while guiding the organization towards continued growth, success, and positive public perception to maintain the brand and reputation of CLT.


  • Bachelor’s degree in public relations or Business Management with a concentration in Strategic Communication or Strategic Planning or Media Relations
  • Must possess executive-level experience in internal and external communications, strategic and/or business planning, customer care, and/or experience and crisis communications. Experience at an airport, in customer or tenant relations, airport or airline operations, or with a 24-hour organization is preferred.   

How To Apply

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