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Senior Public Information Specialist

Company: City of Charlotte
Location: Charlotte, NC
Salary Range: $61,718 - $77,147 Commensurate with Experience
Job Type: Full Time
Date Available: 4/19/2022



Storm Water Services' mission is to serve the City of Charlotte by improving surface waters and conveying rainwater safely through well-maintained storm drainage systems. Each year Storm Water Services invests $100+ million in capital improvements and staff manages hundreds of storm drainage improvement projects. Storm Water Services is one of the largest stormwater utilities in the Southeast with approximately 215,000 customer accounts and more than 200 full-time positions.  


This position is part of the Storm Water Services Communications team and is primarily responsible for successful implementation of external and internal communications that support Storm Water Services’ mission and strategic priorities.


  • Develop and successfully implement communication plans to support Storm Water Services’ mission and priorities 
  • Oversee multiple complex and detailed projects from concept to completion on time or ahead of schedule
  • Develop compelling content and leverage multiple channels for creative storytelling about projects and programs 
  • Write and produce website, social media, internal messaging and other content to effectively communicate Storm Water Services’ work to various audiences
  • Respond to requests for information from media outlets, write media advisories and execute media relations
  • Contribute to social media strategy, management, monitoring and reporting
  • Implement initiatives to ensure effective communications for all, including language access
  • Track results to ensure they are in line with intended outcomes and continuously improve approaches
  • Performs other duties as assigned



  • Bachelor’s degree in communications, public relations, journalism or related field
  • Minimum of five years in a public relations or communications position 
  • Experience in content writing across all media platforms, media relations, paid media, social media management
  • Background in stormwater, water resources, natural resources, environmental science and/or government, non-profit experience 
  • Prefer bilingual (Spanish)


  • Associate’s Degree and three years of related experience or a Bachelor’s Degree and one year of experience or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills and abilities to successfully perform the essential job duties

How To Apply

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